A.M.A Quality & Trust Property Management Privacy Notice
1. GENERAL
This Privacy Policy sets out how A.M.A Quality & Trust Property Management Limited (hereinafter referred to as “AMA” or “We”) processes data, whether on individuals (e.g clients, intermediaries, or other third parties with whom AMA engages, as well as any individual associated with those entities) or otherwise, including the rights of individuals concerning their personal data held within it.
If you have any questions relating to this Privacy Policy or requests in respect of personal data please contact us at info@amapropertymanagementcy.com
2. YOUR PERSONAL INFORMATION
When you visit our office, website, social media pages, online advertising channels, or contact our representatives via phone or email, we may request certain information from you to facilitate communication regarding our services. Providing us with such information is optional. However, choosing not to do so may result in missing out on events, special offers, and certain services that may not be available to you.
The personal information we will ask you to provide is the following: Title and Full Name, Address, Country of Residence, Telephone Number, Email, Property Related Information.
3. HOW WE USE YOUR INFORMATION
At AMA, we prioritize your privacy and commit to using your personal information strictly in accordance with our Personal Data Protection Policy. This includes communicating with you about our services and striving to enhance the quality of our offerings.
We may utilize the information you provide for the following purposes:
– We might utilize your information to investigate, address, and resolve any comments, inquiries, or complaints you may have, ensuring smooth resolution of any issues related to our services.
– Your feedback is essential for us to enhance and expand the provision of our facilities and services, and we may reach out to you to gather this valuable input.
– We might communicate with you regarding services that align with your interests, keeping you informed about offerings that may be relevant to you.
– Your information enables us to fulfill our commitments to you, ensuring we deliver our services effectively.
– We will process your data to comply with any legal obligations that apply to us.
– Any other purposes explicitly requested or agreed upon by you.
Your personal information is processed and stored in our offices located in Pafos. Access to this information is restricted to authorized employees bound by confidentiality obligations, and it is accessed solely for the purposes outlined above.
4. DATA RETENTION
Your information will be retained solely for the duration necessary to fulfill the purposes for which it was collected, as outlined in our Data Retention Policy. Following the designated retention period, your personal data will be irreversibly destroyed unless prohibited by legal, regulatory, or technical constraints.
For marketing and service update notifications, we will maintain your personal data until you indicate otherwise by notifying us that you no longer wish to receive such information. Please consult our Data Retention Policy for further details on our personal data retention schedule.
Any requests for further information in relation to the continued processing of specific data and requests for destruction of data should be made to info@amapropertymanagementcy.com.
5. CHANGES TO THIS PRIVACY NOTICE
Any updates will be appear on our website at www.amapropertymenagementcy.com.
This Privacy Policy was last updated on 5 September 2023.
6. YOUR RIGHTS
Should you believe that any personal information we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted by contacting us at info@amapropertymanagementcy.com. If you wish to complain about how we have handled your personal data, please contact us at info@amapropertymanagementcy.com. We will then investigate your complaint and work with you to resolve the matter. If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Office of the Commissioner for Personal Data Protection.